1 Monarch Pl, Springfield, MA 01144, United States
I recently visited this establishment. The atmosphere in this place is amazing. Dimmed light, stylish interior and pleasant music created the perfect setting for a relaxing evening The staff showed exceptional attention and professionalism. The waiter was courteous, knowledgeable about the menu and willing to offer recommendations. The service was prompt and unobtrusive, allowing us to fully enjoy the evening. The menu was delightful with a variety of food and drinks.
Stopped in at the MVP Pub for a bite to eat before a concert. Sandy our server was friendly and hustled providing every diner the best service she could. She was attentive and thoughtful. We had fish and chips and the 4 grilled cheese with bacon and fresh tomato panini. Portions were ample, arrived "nice and hot" and simply delicious. The French fries served with both were the perfect softness with a crunchy exterior. The fish filets were large and tasty. The panini was stuffed with cheese, the flavor balanced by the tomato and bacon. We were pleasantly surprised at the high quality and reasonable price.
Thank you so much for taking care of us airline crew over thanksgiving. We recognize that your staff had to work the holiday too. We really appreciate the effort that you put forth to make us feel at home while we were many miles away from home on the holiday. Happy holidays and many thanks.
Got my order completely wrong the first time . Second time got the burger undercooked. Back to fix it for the third time . I travel for a living and this was one of the most expensive menus I have seen for the options. Usually there is a $15 sandwich or in that range. Sandwiches and burgers were $18+ . +$3 for salad instead of fries ect.. don’t go here . Food very mediocre
The food is fine, but it's a little odd from your normal pub fare. The buffalo chicken panini was small and not very flavorful, but the poutine fries I subbed in as a side were plentiful. However, the use of fried cheese curds in the dish was a bit of a head scratcher. They were crispy but too salty, and I missed the traditional melty cheese poutine usually has. The prices are also way too expensive for what is offered. They're clearly banking on being the only place around the hotel open for dinner. The staff was friendly. A note of caution - the hand sanitizer smells disgusting. Bring your own.
Good experience, but I won't be getting the lettuce wraps again. The chicken was cold and seemed to be barely thawed from the freezer/fridge. Fortunately, my next choice, the spinach & mushroom pasta was excellent. Full of flavor, just a hint of spicy and well presented. As other people mentioned, the staff is super nice and I can't wait to come back to try something new.
Ive tried this place at least 4 times when staying at the hotel. The food is always run of the mill pub fare but the bartenders are nice. Last night though was the last straw as i had moldy lettuce in my salad. Wont be eating here again. The waitress did take it off my bill.
8pm last night, walked in to have dinner after checking into the hotel. Sat ourselves & were completely ignored for 15 minutes. The waitress had a miserable look on her face, looked at us 3 times and still never came to the table, which was dirty with a wobbly chair! Got up & walked out!