Bay State Physical Therapy in Newton

Hats off to the team at Bay State Crafts Street, Newton. Great service these past months recovering from a fractured hip. The environment was always upbeat, friendly, clean, on time & positive. I would highly recommend scheduling sessions with Kayla and Peter.

Peter and Kayla are awesome and very helpful. I’ve been seeing and feeling steady improvement over time while working with them :)

I have received excellent care from Matt for my neck pain and poor posture. He listens carefully and has designed a program that addresses my needs. It's barely been two weeks and I am already on my way to better posture and pain-free days. Because of Matt, I can now hold my head up with pride!

I’ve been working with Matt and Peter here for my lower back pain and I 100% recommend this place. After a few months, I am able to manage my pain much better and now I’m more educated as well to build my daily routine myself. Thanks both :)

If you need physical therapy, Bay State Physical Therapy in Newton mass is the number one place. I recommend they listen their patient. They’re amazing. I refuse to go anyplace. I go for three things my knee, my back and my shoulder. I highly recommend them.

All the therapists are incredibly knowledgeable and always have a method to get you to feel better and stronger on every visit. I was there, first for rotator/bicep repair and a second time for knee issues. Both times I ended my sessions feeling 100% bettet.

I just completed a 12 week Physical Therapy program with Matt Lough at Bay State Physical Therapy in Newtonville, MA. My therapy was prescribed due to a back injury I sustained in the spring. When I started with Matt I was hurting and unable to accomplish much. Now, 12 weeks later, I’m walking tall and looking good. Matt was both attentive and intuitive. He knew when to push me and he knew when I’d hit my limit. Today was graduation day and it’s all good. Matt’s the best!!!

I don't like writing negative reviews, but their broken billing practices and unwillingness to fix them need to be mentioned. First off, the therapists and everyone in this physical location were warm, kind, and competent. They did a fantastic job treating their patient. However, their billing was consistently incorrect. I spent hours of my own time verifying with the insurance company. Calls, voicemails and emails to the billing department often were not returned. Eventually they reconciled most charges, but left one charge in place despite evidence I have that shows it is paid. Again, calls were not returned. I hope that they can fix these issues as the medical care is excellent, but I can't recommend them until they address their billing problems.