D. Hotel Spa in Holyoke

Room had a leak in the ceiling. Their initial remedy was for me to find another hotel. Said sorry we're booked, no other rooms. This room literallyhad a puddle on the floor! This was on a Friday and I had an event. I know I looked at them with disbelief and stated that's not an option. They said they'd refund my money but didn’t. When I came back to the room later on, it was patched up. Very very poor showing D. Hotel!

Top notch massage business across the board. Great offerings for whatever type of massage you are looking for. The massage itself was awesome. Relaxing and very well done. Super professional service and lobby area. Felt like I was walking into a high quality establishment and based on their service, it definitely was. 10/10 would recommend.

The spa has been amazing for me . I’m a disabled vet and Kim in the spa has helped me a lot over the pas ten years . It’s an enjoyable experience every time . U should earn points or bonus plan . Not to loose any Professionalism . For your loyal customers only . Look forward to my next visit

Both Hannah for facial and Sherry for massage were wonderful! Timely, professional- I left feeling so pampered and relaxed! Well worth it! Beautiful spa experience.

Kim was absolutely amazing. I got an 80 minute massage with a foot Scrub. She has the perfect amount of pressure and relases tension and even pain. The atmosphere very peaceful and relaxing. Warm/hot towels, heated table. I haven't felt so relaxed in a long time. Can't wait to book my next appointment.

Anastasia did a fabulous job with my facial—she was professional, attentive to detail, and highly attuned to my needs. The products are incredibly high-quality and smell delicious! The skin on my face is plumper and happier than it’s been in ages. I will be back next month!.

D.Spa , wonderful experience the staff is extremely friendly they’re currently under some renovations and moved my appointment to the main building. They called me first thing in the morning, and let me know they would meet me at the door, which was wonderful considering I would’ve automatically went to the hotel side I’ve visited this location many many times . Kim was amazing and met every one of my expectations for a very relaxing massage. i’ve told my family the only gifts I would like are gift certificates to the D. Spa. One little thing was the lighting in the room was brighter than I would like this time, but it is because we were utilizing a space that was not typically meant for a massage room.

What a relaxing and rewarding experience! Anastasia is wonderful I have booked another facial in January. The time spent in the spa is magical and so calming with soothing music playing softly in the background Treat yourself to this luxurious adventure