Holyoke Medical Center Walk-In Care (Westfield) in Westfield
140 Southampton Rd, Westfield, MA 01085, United States
About
Walk-in for urgent medical issues such as: • COVID-19 Testing • Seasonal Allergies • Insect Bites • Cough • Diarrhea • Acute Asthma Attacks • Back, Knee or Joint Pain • Ear Infection • Fever without a Rash • Headaches • Nausea • Pink Eye, Rash or Skin Irritation • School Physicals • Sore Throat • Sports Physicals • Vomiting Holyoke Medical Group Walk-In Care provides services to ages 12 and over.
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Takes forever for someone to get back to you
Staff was kind and professional. Lobby was clean and organized. Waiting room was relatively full but we were seen pretty quickly. Got in and out without any issues.
My primary care appointments are regularly canceled a few hours before the scheduled time because "Doctor Graziano is not in the office today". This exact excuse has been given several times now. Today my 15 minute phone call to review my lab results was canceled an hour before the scheduled time, and pushed back a month. As a bonus, I have seen the front desk staff yell at an elderly woman and her care taker for being late to their appointment.
I have been told twice on the phone that they were open for urgent care and I wanted to go there as my primary is there. Both times they had a handwritten sign on the door saying no urgent care. Office staff weren't helpful at all. I had to go to car and google the other urgent care run by Holyoke Medical.
There were nice. But hey don’t do walk ins like it says online. WARNING call first !
Everyone from the office staff to the nurse practitioner were outstanding.Thank you all for a awesome experience.
Visited this service as a walk-in. Received prompt evaluation of conjunctivitis an Rx from Dr Graziano, MD. Exam was thorough, respectful, and efficient. Highly recommend this facility and it's professional staff!
We're great when my son needed to be seen