99 Restaurants in West Springfield

Very busy for a lunch time weekend visit. Despite the packed restaurant, we were seated immediately, placed our order, and got our food relatively quickly. Good burgers. Wait staff was pleasant.

Good restaurant. Was having a nice lunch until a young hockey team (10 -12?) Came in with siblings and parents. They were so loud and the parents did not teach them to be considerate of others. I felt bad for the waitstaff and the other guests.

Had lunch here, I got a Southwest grilled chicken salad and my friend got the crispy chicken sandwich. The food came quickly which was nice but unfortunately the fries that came with the sandwich were barely warm, like they had been sitting a while before they served them to us. Not sure how that could be since we received the food pretty quickly so they were definitely NOT made fresh for our order which is disappointing. The salad had red onions on it that were soft and not crisp, WAY past their prime, they should never have been put on the salad. I love onions on my salad so that was a disappointment. I had one soft wilted looking onion slice and the flavor was fine but the texture was hard to get over so I tossed the rest of them. The grilled chicken was completely cold so also not made to order. It probably comes frozen and premade with grill marks on it and they just thaw it and put it on the salad which is super lame and which is why I’m giving only a 3 star review. The portions were big which was nice because I only ate about half my salad and took the rest to go. My friend said his sandwich was great and very filling but it was a shame the fries were barely warm. He asked for a side of blue cheese and they gave a big amount. So no issues with the portions but the quality was not great. I liked that they had pepper and salt grinders on the table, I liked both freshly ground on my food so that was great. The waitress was nice but she initially only brought us 2 napkins, not sure if that is some policy of theirs but it looks like they are being pretty cheap. The sandwich had a ton of sauce on it and it was dripping out all over so pretty messy and would take at least 2 napkins for that so we had to ask for more and she brought us a few more which was nice, but we really shouldn’t have had to ask, I mean come on. Not super expensive but also not super impressive. I would definitely come back and maybe try the tacos next time but if the next time the food is also sub par that may be my last time coming here.

My Server Shawna was Very Polite,Courteous&Demonstrated Exceptional Guest Service Skills that make her a Highly Valuable Person&Asset to this Restaurant@99 W.Springfield Ma. I Ordered a Burger 🍔 that Was Cooked Perfectly to Order&She was On Point with Food quality&Making certain that I had everything I needed to enjoy my lunch!🙂🙂 The Back of the house on grill Also Did a Great job with Food quality&Consistency which I was Very Impressed with.This is a Very True& Accurate Review of my Dining experience@99 restaurant&I Would Very much Recommend whoever likes to relax&enjoy something filling,this would be a Great place to go to on your Travels.Thanks for Everything Shawna&keep up the Amazing work!!☺️

Our service here today was absolutely incredible, our server named Winter really made the whole experience for us. Ther food was great and came out fast, our server check on us multiple times and got everything we needed quickly. The restaurant was very clean and all the staff were pleasant and smiling. I highly recommend coming to this location, request Winter if you can she was excellent to have!!

This is a very nice place to eat. They have a very good selection of food and drinks. The restaurant is well kept and the staff is friendly and helpful. Our orders we made quickly and were well made and tasty. We have eaten here before and will continue to do so when we are in the area.

Love the broiled stake tips. The place is conveniently located in west spfld shopping center on Riverdale rd. Lots of parking, nice atmosphere, good food and fair prices. The staff are attentive, and the place is kept clean. They have a bar and lots of tvs. Nice place to eat, take a date, catch a game, or just get some drinks with a good friend.

99 Restaurant and Pub is an eatery that has something for everyone, offering a wide variety of meals, including seafood, chicken, beef and pasta fares, plus a lot more. The establishment also supports the local high school athletic programs, with pictures of the teams and cheerleading squad. We arrived on a Tuesday evening shortly before 6:30. The place was moderately filled, and we were greeted and seated immediately. Kelsey, our pleasant server, attended to our needs while training a new hire. For an appetizer, we selected the Boneless Wings & Skins Sampler, which consisted of hand-breaded boneless wings covered in Gold Fever (a mix of honey mustard and honey barbecue sauces) and potato skins. The chicken was tender and not overly breaded, but still having a bit of a crisp. Also selected was the Pork Carnitas Mac & Cheese, crafted with cheese skillet-baked creamy cavatappi spiked with jalapeño peppers and topped with slow-roasted pork carnitas and Pico de gallo. The dish was also drizzled with chipotle sauce and fresh cilantro, and served with warm rustic bread. The pasta was made al dente, with the jalapeno peppers providing a pleasant bite. The pork was delicious, and all the combined ingredients meshed well, resulting in a delightful meal. Finally, we ordered a cheeseburger with Vermont cheddar cheese, lettuce, tomato, and pickles. The fried burger was fine, the bun was fresh, making this classic meal satisfying. Don't overlook 99 Restaurant and Pub. The food was very good, and the staff was hardworking, always aiming to please. I'd be very surprised if I discovered there weren't many loyal customers.