Bay State Physical Therapy in Waltham

Kaila is amazing! She helped me recover from a broken ankle and sprained ankle which were both injured at the same time. She always took the time to ask me how things were feeling and listen to any concerns I had. She helped me gain back my flexibility and mobility! She is very positive and encouraging and I would definitely recommend her and Baystate PT! Front desk staff, Michelle and Alex are very helpful and kind as well!

Kaila and Paul are fantastic. I had a terrible experience at a different place and was afraid to try PT again. They totally changed my perspective. They are very knowledgeable, patient, kind, and I actually look forward to going. I would give them 10 stars if I could!

Kaila and Reily were fantastic! My shoulder is much improved and I should be going back to work shortly. Thank you for everything. Alex and Michelle were also very friendly and pro at the front desk . Thank you ever at Bay State Physical Therapy!!

I Highly recommend Bay Sate PT. Thank you for helping me re-enter normalcy after getting injured. I’m very grateful.

The skill level of the Physical therapy I received was poor quality, the Therapist show little to no interest in your recovery. The physical therapist spend to much time focusing on each other then the patient and they treat two patients at once so you don’t get the proper treatment your insurance in covering you to be in treatment for. I strongly recommend looking for another facility with better management and professionalism.

I tried to make an appointment two times today, but the a person who picked up the phone was very nice to me. I am not impressed with her manner. I have never encountered a customer service like this person before. At first I thought I would like to have my physically here,but after I talked to this customer service representative. I think would rather seek help elsewhere.

I had a really good experience with this facility back in 2019-2020. But none of the same people are there now. In fact every time I have gone there I have had a different therapist and they don't seem to have good communications with each other. Nor do all the therapists have the same level of skills. very disappointing......

Outstanding physical therapy care at Bay State PT in Waltham for my sciatic nerve pain in a warm and friendly environment. Jessica DeSouza, DPT has been exceptional in providing a most thorough and effective program for me during each session with additional effective exercises to do at home. Jess is extremely knowledgeable and caring as are all of the staff that work together as a wonderful team.