136 William St, Springfield, MA 01105, United States
Would not recommend. My son is supposed to be receiving OT services from Futures as part of his IEP and they have been anything but easy to deal with. Impossible to get ahold of and even harder to get answers from. They never even notified the district that they didn't have OT on staff - I had to go digging for answers for weeks to find that out. The regional director, Kate Murphy is anything but helpful! And she is mean. I was treated as difficult because I expected answers to when my son's services would start. She definitely should not be working in a business that has anything to do with children especially Special Education! Save yourself some aggravation - don't use Futures.
They handle their clients in a very professional / courteous manner and I would strongly recommend Futures Healthcore