Caring Health Centers in Springfield

They can’t differentiate between January and February dates for Presidents’ Day a federal holiday!

Great client care and professional outstanding dental staff......I just had my 3rd oral surgery extraction at Caring Health Center.

It is sooooo hard to book an appointment! You’ll be on hold for 30 plus minutes and recording will still say your estimated wait time 12 minutes repeatedly. Trying book an appointment for my daughter.

Today I went into the health center with a serious dental problem. For almost a week I was trying to see the dentist who originally did the work on my teeth but was unable to get a good appointment. But today I just went in and asked for the person in charge and he came out and he help set up a appointment for me today at 11:00am. I came back at 10:30 and they called me at 10:35. I had Dr. K and her assistant Lilly and they did a wonderful job. Thank you ladies. Dr.K repaired a serious cavity hole in my tooth and was able save my tooth for a couple more years. (I'm 65) My mouth feels so much better. Thanks Caring Health Center for all your help. Special thanks to Mr. Jessie Ferguson and Supervisor Joe.

Wonderful friendly helpful staff. I am 78 white man who has seen his share of medical facilities and this would compare to.the better ones. Dr. was super pro but exuding caring. They really seemed to care. 5 stars

The behavioral health side has been nothing but amazing. Very helpful. However the health care side has been not so good. They don't respond to appointment requests and if you call they barely answer the phone. This is people's health and should take a little more consideration.

The most terrible front desk people/ scheduling I have ever come across. I can never reach them I’m on hold for hours ! They hang up on my face and the one time I actually got a hold of them the man said he had scheduled an appointment but after going on that exact date they told me there was no appointment scheduled . You guys are ridiculous ! Next time don’t hire people that don’t know what they are doing and get a better answering system . This is ALWAYS an issue with you people .

I want to express my deepest gratitude to Dr. Mogollon and his assistant Nicole you guys did a terrific work. You were not just professional but also kind and patient, making sure I was comfortable. Keep up the great job!!