280 Wilbraham St, Palmer, MA 01069, United States
This has everything you need from free weights, machines, or cardio. Super clean, reasonable pricing, and helpful staff. I’d recommend this gym to anyone in the area.
I find the previous review extremely disingenuous . I've been frequenting this gym for over 30 years , I've joined and quit at least seven times during that period and I've never been given a hard time whatsoever . It's a 30 day notice to quit , just like everything else that's a monthly subscription in the United States . As far as the manager refusing to identify herself , that's bogus , she answers the phone " Asylum Fitness , Nicole speaking" ! You can hear her across the gym at times . It's amazing what some people will say in an attempt to evade personal responsibility . In closing ,the gym is phenomenal , no games , no hidden fees , just a clean / state of the art facility .
After a year of being a gym member I went to close my membership. I was on the phone with the supposed manager who actually yelled at me and said that I could try to get out of it but I'll just go to third party collections agencies. When I asked for her name she hung up on me. When I called back no one answered. Good Gym poor management. I never had an issue with the cancelation policy terms, but how the staff treats customers. No customer should be yelled at and hung up on. The owners response clearly shows no intent to correct this behavior. Thats unfortunate.
Some of the nicest people I have seen working there the staff are always cleaning the floors and equipment and will always take the time to answer any questions you have i have been to alot of different gyms in my days this one is very clean and great environment and updated equipment.
It's a nice gym but there too boosie and there just after money bad customer reception and I don't recommend any of my friend to get a membership there .gym closed on public holidays yet more people get time to workout on public holidays, Sunday they close too early, alot of rules in the gym and it more of a family business no respect for customers.
Best gym ever!! Very clean and welcoming environment!! Highly recommend!!
I would approach this place with caution. /editing due to owner’s reply. ***As you can see. Very unprofessional. I cancelled my "Pay as you go" membership, and after 2 months was sent to collections. The membership was labeled as a "Pay as you go" cancellation with 30 days notice, however, going to the gym for 1 1/2 years and cancelling at the beginning of the month likely wasn't enough for them. I received a call from collections today saying I owe $124, admin fee, membership fee, and and a gym fee. Definitely avoid this place. Just another note, the equipment is ancient. I saw someone using the back row machine, the cable broke into his face while in use. Poorly maintained. Odor within the gym is terrible, very minimal AC in the Summer. /editing due to owner’s reply. As you can see. Very unprofessional.
I waited three months to write this review to make sure it is accurate. This is a true workout gym with a packed balance of free weights to machines. It is consistently clean, and patrons always wipe down equipment after use. Trainers and staff are local and professional. I feel great walking in and great walking out.