Richard Norris, MD in Northampton

Dr Richard Norris is an incompetent clown. Without preforming a serious examination or ordering an MRI he diagnosed a sacroiliac issue and prescribed a sacroiliac support brace. Fast forward a year and a half and an MRI later to find out that this is a severely compromised spine issue with among other things severe stenosis and that L1 -L5 are seriously compromised. Fortunately no ruptured disks due to Dr. Norris's incompetence. When I originally called and spoke to Dr Norris practice manager I wasn't amazed to watch a circle the wagons routine and a response to protect Dr. Norris at any cost. He is dangerous to your health. Cooley Dickinson is a third rate hospital system, if you expect a great outcome go somewhere else. Re: Response from the Owner: I stand by all the above. Dr Norris' practice manager refused to respond or return my calls after my initial complaint. Cooley Dickinson Hospital refused to take any action or respond to my complaint at the time this occurred. I reiterate Dr Norris is dangerous to your health. Cooley Dickinson Hospital refuses to take responsibility for it's doctors malpractice. Caveat Emptor.

***** ***** ***** ***** ***** 25 Stars Fantastic experience in every way. Very easy to schedule an appointment and find the place. The staff, Cindy & Lila in particular were friendly, compassionate and really nice people that work professionally in tandem to assist patients. Dr. Norris is just INCREDIBLE, very friendly and personable and you can just tell that you are in great highly competent hands moments after you meet him. He diagnosed my health injury and quickly put together a health plan and subsequent appointments, explaining every detail in easy to follow plain words. I have suffered varying symptoms for over 21+ years and firmly believe that Dr. Norris is going to help me heal and improve the quality of my life. I am hopeful again and truly appreciate my good fortune in finding such a great specialist as Dr. Norris.

Excellent doctor who is very knowledgeable. Easy to talk to and has a great relaxed manner. Explains things very clearly with solutions to solve medical concerns. One of the best Doctors in this area in terms of his expertise.

Dr. Norris is the first doctor to take my back pain seriously and figure out what the full reasons are for my pain. He went above and beyond to help me the best he could to receive multiple treatment options, for my pain. I wouldn't have been able to get the treatment I needed, without him! He does alot more than the normal doctor would, including meeting with the surgeon in person, to get to know what kind of Surgeon they were. Which is who he referred me to and knowing that made me feel that much more comfortable going through with my surgery.

I found Dr Norris to be a friendly person and an extremely knowledgable care giver. Once he heard about my plight through my stepson, he took and hour of his time out of his weekend to offer me information, a correct diagnosis and comfort when I was beyond distressed. His shot was in the right place (unlike previous pain management specialists). I recommend him highly, especially for accurate diagnosis and correct information. Thanks so much!

I have seeing Dr Norris for years due to having degenerative disc disease. He has ordered tests even referred me to neurosurgeons, when I needed surgey. that I've needed. He takes the time to explain my health issues, my diagnosis, and my treatments. I always feel relief leaving his office. Highly recommend him to everyone that I know who could use his expertise.

I've always found Dr, Norris to be accommodating, thorough and knowledgeable. He has treated me several times, and extremely satisfied with care he provided.

Dr. N is very compassionate & has helped me with figuring out the best course of treatment for my S.I. disfunction. Alex & Ann are always welcoming & compassionate as well. I couldn't ask for a better doctor or staff over the past 2 1/2 years. I am so grateful for all the help I have received from Dr. N & his amazing staff. I highly recommend.