Greenbrook Mental Wellness Centers in Northampton
47 Pleasant St Suite #1-NW, Northampton, MA 01060, United States
About
Greenbrook’s Northampton center is Northampton's most-trusted provider for NeuroStar® TMS (Transcranial Magnetic Stimulation) therapy and nasal esketamine. NeuroStar® TMS therapy is FDA-cleared for the treatment of depression and Obsessive-Compulsive Disorder (OCD). Nasal esketamine is the only FDA-approved ketamine-based treatment for depression. Both NeuroStar® TMS therapy and nasal esketamine are available for you at our Northampton center and covered by most insurance in Northampton and throughout Massachusetts.
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I’ve had nothing but positive experiences with Dr Zebrun, and adore Alison. Kind, compassionate and professional in every way.
I had a terrible experience with billing where my insurance lapsed and I was not notified. I had a 10 minute check in with my Dr. and was billed $200. I called and left messages over 6 times and was only called back after my "bill" was sent as collections to a debt company. I had been calling for over 3 months. The people who work at TMS in Northampton are nice, but the treatment was not that effective for me and it is a bureaucratic nightmare to ever deal with billing issues.
Very nice people
Sadly this center has changed dramatically since I last did TMS there. It's not just the staff that has changed but the patient care is dismal at best. I have always improved after 5 sessions but I'm not feeling hopeful this time. Next week will tell me if the doctor is correct or if I am. I'm honestly hoping to be wrong. * Edit I have had to stop after the doctor inflicted damage to my neck during a remapping session. This has never happened. Sadly I'm in constant pain and dealing with debilitating headaches. The doctor can't even muster an apology and instead choice to blame me. He needs to retire!! His bedside manner is non existent. I honestly only wanted an apology but he's unable to do that. * This facility has also violated my HIPPA rights and improperly shared information. Do not walk away from this facility, RUN!!