Motion Study in Newton

I wish I could give her a zero. Super Terrible experience! The owner here is extremely rude and unprofessional. They canceled my appointment without any explanation or prior notice, wasting my time completely. They overbooked the class and can just cancel yours on their own mind when you get there. their attitude was dismissive and arrogant. This kind of customer service is unacceptable. If you’re looking for a reliable place, I’d recommend going elsewhere.

I highly doubt the owner is a racist. I booked the class on ClassPass, the owner just cancel the class when I arrived. She told me the class are over booked and she has the highest priority. No notice in advance, waste my time. She was so arrogant. I don’t know she is so rude just because I’m using the ClassPass or I am an Asian. More context: I didn't receive any notice and I confirmed with ClassPass. The truth is the girl who also booked by ClassPass later than me can took the same session. No excuse for the owner’s arrogant attitude and show no apologies. If this is how the owner treats customers, I can only imagine how the rest of the staff operates. DON'T PLAY WITH WORDS！

Regards the owner's reply: 1: ClassPass was showing valid reservation until my wife contacted their customer service after the rejection. 2: you should let your customer know when you cancel your class, instead of ClassPass. 3: ClassPass dropped the ball doesn't justify your unapologetic gesture. Terrible customer service. My wife booked this studio via ClassPass and this gym cancelled her book without noticing until she arrived. The owner is very arrogant and saying she had the "highest priority" to cancel anyone's booking. of course you are the owner so you can do anything but maybe you can let other people know in advance? Worst customer service. Saw a lot of good review so maybe this is just because we are Asian? Unbelievable.

Motion Study is truly a barre gem but it really goes beyond barre with the amazing instructors. As soon as you walk into the studio, someone is greeting you with an amazing smile. The instructors take the time to get to know you by name, and that truly feels special. Every class is great, you can build up your challenge or just modify for your needs. I love that the instructors are hands on and make sure to make their rounds around class to do proper adjustments. I’m so happy I found Motion Study, I leave physically and mentality better every Time! Also, the studio itself is beautiful, well Maintained and clean.

This is the best class on class pass. Studio is super small so the teacher takes intentional time making sure each person is using the right technique. As someone who is just getting back in to working out this seems like the perfect class so all workout abilities. She offered tons of modifications and additions depending on your level. She also prioritized safety/technique over difficulty, while still creating a killer workout. The space is clean and calming and the bathroom is really nice. Overall an amazing experience!

I have been coming to Motion Study since July 2024 and you can see the transformation. My body ache was gone and I can do so much more in everything I love. Denise, Julie and Robin are all amazing instructors (there are more I didn't get to take their classes). I love coming here so much! I have tried several different studios and each has their own advantage and target population. I can comment that this one is more challenging than several others (and that's exactly the reason I love it, I feel I have more to grow into), and while it's challenging, the instructors are so kind and patient. They always mentioned what else you can also do and give us a lot of choices. (For beginners, please do not worry, and you don't have to force yourself to the tougher posture, everyone has their own space and pace to grow!) After I thought I mastered something, Denise always gives me more to improve. I love her encouraging voice and all the fine adjustment she helped me during the class. I can't say more about how I love this studio and even better it's so close to where I live. I hope more and more people recognize this little gem though I also recognize that I should strategically choose the time not as popular so that the class won't be as crowded. I do hope so many people know about it so that the funder can build a successful and permanent business so that I can continue to come to improve my health!

I rarely leave negative reviews but I attended this studio for the first time and although it was a great workout and I was excited to come back, the instructor pulled me aside after class and requested I not wear the skirt I was wearing to class again. I was wearing an exercise skirt with built-in shorts underneath. I will say that although I have worn this skirt to other workout classes with no issues, the positions in this class made it less suitable and I had already felt a little awkward/insecure and wanted to come back to the next class in leggings. That being said, being called out by the instructor on what I was wearing made me feel incredibly judged and insecure and I don’t think it is appropriate for an exercise instructor to ever comment on how people look or what they wear to a class they have paid for. I don’t think the instructor meant any harm in saying this to me, but it really hurt my feelings and made me feel badly about myself. I felt like I needed to say something because it is very easy for anyone to forget the power of their words and how hurtful they can be.

I love this studio and its instructors! It is a very clean and contemporary space that I am always happy to be in. The instructors are motivational by providing clear instruction and gentle assistance, positive reinforcement, and have a very positive attitude. They truly know their stuff, and are not just going through the motions. They seem to genuinely care about the students, the classes, the space and the community they've created. Highly recommend!