Elements Massage in Needham Heights

Outstanding service!!! Rebecca was amazing at deep tissue massage… my shoulders never felt better and the knots and kinks are gone.

I've had varying experiences here over the years from unpleasant to OK to great. This all depends on the staff at the time. My most recent visit was great so basing this review on that experience because this was my first visit in a few years.

I like how the staff is very professional and friendly, and they understanding about life situations. Their masseuses are professional, friendly, are good listeners and do a very good job.

Cancelled my first appointment at 9 am on Sunday to reschedule me for 4:30. Not a problem, very professional and accommodating to reschedule. Cancelled the 4:30 appointment with just a text 45 minutes before the appointment and no attempt to help reschedule.

All the staff at Elements are amazing, helpful, and fantastic to deal with. Every therapist we've worked with listens, understands, and addresses our concerns completely - especially Ernesto and Jimmy! At each session, they are bringing something new to the table (literally!) which tells us they are totally committed to improving their craft. We have been - and will continue to be - loyal customers!

I've been to massage places before and have never booked in advance for a next session until I meet George at Elements Massage in needham. George is kind and attentive to your concerns and his pressure is perfect. I would highly recommend!

Last weekend my aunt called me because she wasn't feeling well. After a trip to Urgent Care, several tests and on to the hospital, it turned out to be appendicitis and she needed to have emergency surgery. During this time I had a massage appointment which I was not able to make. Once I had an opportunity, I called Elements massage to apologize for missing my appointment, let them know the situation. Their response was that since I missed my appointment, I would still be charged because the masseuse had to get paid for their time; which made my already challenging day - worst! I appreciate that the masseuse needed to get paid; however, this should have been something that Elements should be able to take care of in cases of emergency. I hope you never get COVID, get sick, or have an emergency during a time of your massage appointment as you will be charged for something that is out of your control. This was very disappointing, and as many have said - this Elements massage in Needham only appears to care about the money, not their clients, and not their employees.

I had a great experience with Steve. He listened to me, and adjusted accordingly to help my lower back and my muscles feel 100% better. I sit at a desk all day and I'm training for a marathon, so this was a much needed visit. I was having a lot of stiffness in my lower back, but I was amazed how much better I now feel from an hour massage.