Choice Fitness Elite Methuen in Methuen

I love all my yoga classes , because the instructors are so GREAT! It’s like having a Yoga Family. I have more confidence and strength now. I can’t thank my instructors enough.

It’s a great gym with lots of activities to do. Finally they are adding new machines! Little by little it gets better. The App could get lots of work done like adding a capacity meter, QR Code to the iPhone Wallet like before and more.

I have been a Choice Fitness member for almost 10 years and was excited to use this location for the pool. It was good for about two years, and I enjoyed it. As of yesterday, there is so much brown, slimy grime on the inside pool tiles and floor that people have started to draw pictures in it (like you see on a dirty truck.) When you kick off the wall in a flip turn, it is FUZZY to the touch, and the bottom is full of unidentifiable floaters. Two week ago when I saw this for the first time, I tried to talk to a manger in person, but no one was available at the front desk. I called the next day and got an alleged manager on the phone. After I explained the pool was so grimy that people were drawing pictures on the fuzzy slime, she said it was “awkward” that I called. “This is a big facility and we can’t always stay on top of everything.” Seriously?! How hard is it to make sure your pool has the right amount of chlorine in it? That’s like “elite” gym maintenance 101. She promised she would “talk to our maintenance guy” and apologized, saying she hoped to see me back soon enjoying the pool. I came back yesterday (2 weeks after our conversation) and it’s exactly the same, if not worse. Clearly nothing has been done. Methuen is having a city-wise hygiene problem right now (rats in the movie theatre and rodents in several schools,) so this should be taken way more seriously. I will not be coming back to this location.

Incredible unethical company. My kid signed up for a year. Did not sign anything to auto renew. They auto renewed it for a second year. When he didn't pay, they suspended access to the gym (which is fine) but continued to bill monthly even though they were at that point denying access to their services. They then sent the accrued balance to collections.. I would never sign a contract with these folks.

A nice gym but I would not recommended unless you're an avid gym goer. They are exclusive in what they offer in amenities and classes they offer and the equipment is better than other commercial gyms. However, they are greedy and make it impossible to cancel your me membership without paying a buy out. None of the staff seems to really care about you unless you're enthusiastic about staying at the gym and using more of their services.

I had a previous review that was 5 stars. However, I've been here a year now and I have a better experience of what CF is. The amenities are good. It is more expensive than a normal gym membership, but you get access to a hot tub, pool, indoor court, indoor track, etc. I make sure to use them and get my moneys worth. I'm lowering my score to three stars instead of 5 stars. For as much as I pay, I would like to see the amenities in better shape, namely the sauna and steam room. The steam room door hasn't had an interior handle in...I can't even remember. If it doesn't have a handle, people aren't able to close it from the inside very well, and steam gets out. I asked for this to be fixed twice and it's been seemingly ignored. The sauna looks and feels dated. Nails stick out of the wood in odd places and the nails get very hot so if you don't watch where you're sitting or laying your back you'll get burned on hot iron. The locker room, a good chunk of the lockers don't close properly or at all. Problems seem to only get fixed when enough people report them. For as much as people pay for a membership here ($65), the staff should be doing their own walkthroughs and making sure everything is top notch. And from my experience, I'm not getting what I pay for. I was going to give two stars because a lot of these little issues have piled up for me over the last year, I've ignored them for a while but they've stayed the same for a while year and I'm just tired of it. But there are some bright spots. Lisa (the older woman, not sure if her name is actually Lisa), one of the front desk staff, always has a smile on her face and an amazing attitude. She is the ideal customer facing person. Most equipment is fixed promptly when it breaks and most of it looks pretty new and nice. Others have mentioned how the court can be pretty busy with basketball games. I don't really use it except rarely so I won't factor that in. After more than a year of coming here, it's a mixed bag for me. EDIT: they fixed the steam room door. I had to keep pestering them. Some new equipment and offerings too but all in all still a 3 star gym imo.

Members are not allowed to bring guests who had previous memberships regardless of timeline. This includes military members who may be visiting family. I don't think Planet Fitness is as strict with this policy, though. Adds insult to injury, penalized for being a previous member and not a current one. Manager on duty made that clear that she will adhere to policy or expect a $20 payment for day use.

I recently upgraded my membership to use the Methuen location as I used to go there when it was Latitudes. I'm really disappointed so far. There's a ton of cardio and weight lifting equipment that's been there for at least 10-15 years and it very much shows. Half the equipment is either broken or certain components are broken. Other equipment like some of the incline treadmills are disgusting and so worn looking. I am happy to see that they removed the carpet from the locker room and I like the track. The staff at the front desk is also friendly. I just really hope that they start replacing equipment.