Encompass Health Rehabilitation Hospital of Western Mass. in Ludlow

Exactly what I needed after my injury. Expertise in rehab from the RNs to all the therapists (PT, OT, ST, Cognitive Therapy, Dietitians). Carefully thought out structure so I would be safe yet progress in my areas of need. Inclusion of my family and in decisions. Attention to my particular requests/setbacks. And they all knew the plan so I could stick to it. Gentle egos to deal with my bruised ego and great support. I thank you all. This rehab place is a class act.

I cannot say enough about Encompass. My husband was there recently and he received wonderful care. The staff was nothing less than amazing. Your facility is immaculate and I would highly recommend it to anyone. We appreciate all the help and care that was provided and you should be very proud of what you do. Thank you so much, The Devines

I felt as though all your staff were like family and cared that I had a concern, and even when I wasn’t able to help myself, they still were there to try to help me. I have nothing but great things to say about all the staff that I had encountered Therapy nursing, etc..

It’s the insurance that dictates how long a patient stays for rehabilitation.I’ve been told even if you can’t walk they will kick you out(first hand account) the care for my mother was great and the nurses were awesome.but, never again would I come here if I had anything to say about it

Encompass health in Ludlow MA was the most unbelievable rehabilitation facility ever , my wife was there recently and the care and compassion for patients and family was second to none, the staff and administrators were amazing. Top notch very clean and organized. People at Encompass health are truly a special breed of individuals, I can't praise them enough. God Bless each and everyone of you at Encompass, my wife ,son and I thank you for all that you do for patients. Sincerely Mr and Mrs. Robert Langevin and family

My brother has been staying here, and I spent a few days visiting. Hospitals are never a fun place to be, and I've visited many over the years. This one stands out. The rooms are also private and large, and everything is spotless. The nursing care is top notch. When you ring the bell for a nurse, they tend to come quickly, maybe 3-5 minutes on average. (There are some exceptions.) We were lucky enough to have Sana R.N. for two days. She took an interest in the feeding tube which was causing much pain for my brother. She read up on it, talked to the doctor (who comes in before visiting hours) and addressed the issue. That's going above and beyond. Heather in Speech was also notable; she really cared and treated my brother with respect and intelligence. Well done, guys!

Amazing place, Laurie Director was awesome explained thoroughly. Dorena looked and got something I was looking for. Selena welcoming attitude was great. Brittney and Megan were very helpful. This place is great. I am from Princeton New Jersey. Will attest. EDDIE the speech therapist was out of the world. Eileen was very welcoming

I was a patient here after my knee replacement surgery. Wow! I was very impressed with the way they treated me and handled my rehab. Extremely thorough with my care.. I pushed myself and they did too. But that’s what is supposed to happen. The physical and occupational therapy was intense and got me to walking with a walker within a few days of being there. I’ve never seen a better place for rehab. Staff was wonderful and caring. I recommend this place for anyone. They are great here!