Baystate Rehabilitation Care - Longmeadow in Longmeadow

I saw Nancy Weithofer for a concussion and can’t say enough good things about her! She is outstanding! My scalp was extremely sensitive, my head ached, I was off balance and extremely fatigued. I could not comb my hair or wear a hat, as my scalp and head were so sensitive. From the very 1st visit Nancy helped alleviate my pain and after many months of seeing her, I am 99% improved. Nancy is excellent and I will be forever grateful to her!

I've been seeing Nancy and she is great. It's one on one care which I've never had at any other physical therapy center. She spends the entire time with just me and doesn't juggle her time between patients. The entire staff is great.

Incompetent staff. Sports Medician and Physical Rehabilitation are jokes. The physical therapist, although dressed very professionally, clearly only goes by the books and doesn't actually listen to the patient. Told me to hold a position for 5 seconds... one that I can easily hold for five minutes... with weights.... in a strength training exercise class. He also told me "You just have to move around" a day after I completed a 6 mile walk. A physical therapist telling a patient "You just have to move your body" when this person has walked outdoors for hours at a time and goes to the gym is ridiculous. Sports Medicine Dr, also dressed very professional, also doesn't listen to the patient when he made a referral to something the patient has already done prior. When returning for the follow-up visit, there was no surprise that there was NO PROGRESS. Wasted months of pain enduring time before trying alternate routes. If you want to stay in pain, go here, because they are not knowledgeable enough to help you. Let's not forget the front desk staff who sat there talking on the phone on what sounded like a personal call while patients are waiting to check in for their appointments. Embarrassing. Hire more competent people, please.