Planet Fitness in Greenfield

So much better than many Planet Fitnesses. Clean, great equipment, and a great locker room. Unlike the Northampton location on King Street, the lockers are full size, meaning your work clothes don't come out mangled and wrinkled if you take a shower.

Friendly staff, machines in good working order, good vibes all around. My only minor complaint would be the Planet Fitness app crowd meter being inaccurate more often than not.

I travel throughout western Mass for work, and depending on where I finish my day there are 6 different Planet Fitnesses I frequent, the Greenfield location is the best of the 6. The favorable layout makes it seem never overcrowded, their hydro massage has more pressure and warmth than other locations, and the bathroom is consistently clean. And from what I can tell, they seem to have the lowest staff turnover of the 6. That tells me that they are doing things right behind the scenes.

Excellent!!! I have traveled the whole country and I am so proud to say that the Greenfield, MA Planet Fitness (my HOME gym, born and bred) is one of the best managed in the whole country. Us locals don't know how lucky we are!! I love Planet Fitness, but I learned the hard way that not all are created equal. Good management shows here. Excellent equipment, cleanliness, customer service, the whole shabang...thank you.

Something special happened to me this morning after years and years with my membership, I went to the gym this morning and the Planet Fitness app was not working for me and I gave them my information so they could look in the cistern and let me in to do my exercises and be able to go to work relaxed, my experience was the complete opposite 2 stupid incompetents who don't do their job just to be on the phone, I went out to my car, restarted the app and everything was fine, it's disappointing that you drive 20 minutes to go to the gym and try to have a good, active day, definitely better customer service, we are the ones who pay the salaries to be able to be on the phone and receive a payment.

Pretty nice, it’s clean and the environment is good. My only problems are that machine and equipment placement are kinda inconvenient, it’s hard to not get in someone’s personal space when trying to grab something. for example the ab area was just rearranged and everything is super close together. I also don’t really know how changeable this is, but there’s so much space being wasted on all the treadmills, I think a lot of people would appreciate maybe half being cleared out and adding in a couple more smith machines or stairmasters.

Absolutely love this gym. I pretty much lived in this gym, pre quarantine, and stayed well in to the night most workouts, which is why I restarted my membership last year. The only gripe I have is the hours. I started a new job in March, where I get out at 10 every night, and was excited that Planet Fitness would be open after I got out. Then found out they close at 10 as well. I can go in before work, but I liked the idea of destressing after my shift. But the staff is incredibly friendly when I do have time to go in, and the facilities are keep up to a high standard of cleanliness. I just wish they were open later again. I understand cost of business, paying extra for employees to work later, utility bills and what not, but it’s still disappointing.

I'm super impressed with Planet Fitness. I've been a bit if a snob about gyms and turned up my nose at PF. My husband joined with the black card membership which allows unlimited guest pass. Wow, I loved it so much that I also joined at the black card level. Thr place is super clean, staff is friendly, all the equipment is in great shape. I really am very happy with planet fitness and have encouraged several others to join!