40 Center Square, East Longmeadow, MA 01028, United States
Everyone in our store is committed to making sure you get your best sleep, every night. How do we do it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you’ll shop confidently with our Love Your Mattress Guarantee®. That means you’ll get a low price on America’s best brands, including Sealy®, Tempur-Pedic®, Sleepy’s, Serta® and more. You’ll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.
The sales manager Thomas in East Longmeadow Massachusetts is an amazing!! I called and placed an order over the phone. He was so helpful, answered all my questions, and was very professional! He sent me a link to pay so it was very safe and I was able to double check my mattress order to make sure it was the exact one that I wanted! My new bed gets delivered in 2 days and I can't wait to have a better night sleep! Thank you Thomas!! You get ⭐️⭐️⭐️⭐️⭐️
The staff was incredibly knowledgeable, personable, and patient. They were the opposite of pushy, simply guiding us through our options and helping us to make an informed choice when purchasing our mattress. This was my partner's first time shopping for a mattress, and I'm so glad I convinced him to come here instead of Walmart or something.
Thomas did a great job helping us! I knew going in 99% of what I wanted and he let me try what i wanted and made me feel comfortable and confident in my choice. He gave me all of the options on delivery or pickup in stores near me and was honestly making it all about me and what I wanted which was very comforting. He discussed box springs & frames with us as well without any pressure and just being informative! I appreciated his gentle & kind approach, being informative & supportive without being pushy!!!
My parents needed a new mattress and I live out of town. Store staff was really helpful and Kevin was especially helpful in arranging our delivery. Fantastic customer service. I highly recommend!
My experience at mattress firm was a great experience. They were very helpful. The process was very quick. They even searched for a discount for me helped me to the car. They were very knowledgeable as well. I will continue to buy from them. I’m sure you’ll have the same experience. I’m very grateful because I was in a rush as a mom usually is. Thanks again
my husband, baby and I went into the store tonight in need of a new mattress but never expected to leave with one we loved and for it to be delivered 2 days later?! to me, that's unheard of. Kevin was wonderful! Always smiling and professional, he was fun to talk to and he knows what the heck he's doing. 10/10 experience, we are so excited!
Had the best experience shopping for a mattress, thought I would have to shop around a few stores but after talking and dealing with Tom there is no way I would have left that store expecting anything better then the service we got there. Went in with my 4 year old daughter also and he was amazing with her between his patience along with his knowledge on all things sleep wise, hands down amazing experience you would be silly to shop anywhere but mattress firm in East Longmeadow!
I brought my 96-year-old mother for a new mattress to the East Longmeadow location. The manager was absolutely spectacular. He’s spoken a very lovely voice so my mother could hear him and he made recommendations that I believe were appropriate and not overselling her. A great store. I’m very happy for the warranty on the Beautyrest. And the adjustable head I’m sure my mother will have a lot of good years with the new bed. My highest recommendations to this lovely store. I was very satisfied.