Planet Fitness in Conway

It’s not good when you plan your day around getting up in the morning and getting your workout in and you go there and nobody has bothered to show up and unlock the building. About a dozen of us were sitting in the parking lot just waiting. We waited an hour past opening time. I finally gave up and left. They need better responsible help there.

I love this place. The staff are the friendliest and it’s always clean.

Even if you just use the tanning and hydro massage.... it's less costly than a tanning membership anywhere else.

Clean, convent, variety of ways to work out with limited or no wait time for machines. Affordable and friendly, attentive, professional staff.

I used to love this gym but over the past year it has severely gone down the tubes. There are dust bunnies in every corner, equipment is always missing and/or broken. The bathrooms are disgusting (when they actually work) because management hires people that do not care. Rules are never enforced (I.e wiping down equipment after use, no bags on the floor, no loud music) Do yourself a favor and go to a real gym. This “gym” has turned into an absolute joke.

This is the worst planet fitness i have ever been to and ultimately the one that caused me to cancel a several year membership with them. First off I'd like to express the complete lack of opened hours. This place is NEVER OPEN. I have pulled up here fully carbed up and a system full of pre workout just to see closed doors a countless number of times and the last time I did, it upset me so bad knowing that everyone else i know got to workout that day, i did my own workout directly in the parking lot. The hours are insane. Who the hell in their right mind would close their gym at 8pm on a freaking Saturday night? That's a major no no. The staff make it worse. I can't seem to figure out why they are there because they just don't do much. Their sole job is to pretty much change the spray bottles, paper towels, and mop the bathroom once a day. The entire rest of the day, you will sign in and see both workers propped up against the far wall on their phones. I get it. It gets repetitive and boring. I know how it goes. However, the crappiness of the staff will really shine once you go to the counter any time around 30 minutes before closing. They just straight up do not acknowledge you. The second you open your mouth, you will be met with a "well we close soon, come back later". This is absolutely absurd. Not only plain lazy, but pathetic. These are supposed to be mentors, people to look up to, people to count on. Instead, I would leave this place everyday wandering who in their right mind would hire some of these people and questioning why I feel I can do their job so much better. Coming here for the several months I did, I noticed that not all planet fitnesses are created equal, but they are all similar, and something i am VERY proud to say i am not a part of anymore. I switched to the local ***24 HOUR*** gym. Which wasn't hard considering this is pretty much the only gym in conway this is NOT 24 hours. Gosh that's so pathetic. After switching, my quality of gym time has immensely improved. The small things seperate other gyms miles apart from this one. Examples: at the new gym i go to, the have FREE mouthwash to make sure you don't go around with bad breathe, you don't have to ask a crappy worker for the scale, they have plenty that are NOT stowed away behind the desk, they give a cup of coffee on them as a thank you, they even have hair and body soap in the locker rooms...I can go on for a long time. It's all these small things that seperate a good gym from a mediocre one. In conclusion, this place blows. I am giving it 2 stars for one ONE reason and that's because at the end of the day, it's about the workout and the mind to muscle connection you get and God willing if you can ever get here when the doors are actually open, you can definitely get one here with the machines they have. They have decent machines, plenty of cables, and even double up on very select few machines that are popular. (Chest press, leg press, lat pull down, etc) This is the 1 and ONLY thing that this place has going for them. This place has SO much potential but just flat out sucks and ultimately, I will never be back.

Worst place ever staff is the rudest I’ve ever seen in my entire life. The equipment is dirty. It is the nastiest planet fitness I’ve ever been to and I’ve been to several of them. You can look at my past. I’ll go to a bunch of them. I’ll travel a lot. I’m thinking about canceling my membership. This little girl name. Tatiana was very rude to me at the Conway Arkansas Planet Fitness today which is Friday. I went in there to To tan and she got very rude with me would not stop talking to me after I had asked her several times to stop. She was sitting there eating her chips there with the phone at this young boy who is trying to help me and he apologized for her behavior and so I asked him some questions after you told the lady on the phone to please hold and then she started interrupting us. I asked her please stop talking to me. He’s trying to help us. She got an attitude started being loud and I told her that I was going to report her if something wasn’t done I was going to cancel my membership. I’d really appreciate someone calling me back because this is really rude and I do not feel comfortable going back in that place with her the way she is acting.

Extremely clean, stocked with new equipment!! I like the set up and design of this particular gym.