Planet Fitness in Chicopee

I'm going to the Chicopee one since Liberty is closed. Parking lot sucks. I can't wait for Liberty to open up!

I worked out at the 1387 Liberty St. in Springfield, Massachusetts facility. The manager Mike and his staff were awesome. They kept the place very clean and they were very respectful and helpful. I would recommend them to anyone. I had awesome experience thank you manager, Mike and your staff.

The Chicopee location was clean and spacious. The staff was friendly and helpful. The locker rooms were large and well maintained. The nicest Planet Fitness facility I have ever visited.

nice big gym with kind and attentive staff. i mainly work out after 10pm and the man they usually have working knows what i’m coming up for at the end of every night (the hydro massage haha) and often remembers my favorite bed. i always see him walking around cleaning and dusting if not at the desk so i have faith in the cleanliness of the equipment. the others i’ve seen working are equally kind and welcoming. lot of cardio equipment. the machines ARE older as some have mentioned, but i notice the newer machines use more pulleys and make it where you carry less of the weight of the load and get more help from the machine itself, where as the old ones you carry a lot more of the weight - at the one in noho i can usually pull almost double the weight (100ish), whereas here i can pull closer to what im actually lifting (50 lmfaooo). so i kind of enjoy the older machines lowkey. they just added a bunch of plate loaded equipment too. i do think one of the ab machines in the ab room may be broken as it seems off kilter where the shoulders go but i could be wrong. it also does tend to get super busy around after work hours but there’s always enough to go around. love my gym!

This planet fitness is alright. Doesn’t really have a lot of machines like other locations. The hip abduction is also broken. Good for a quick workout but wish it had more.

I was having a problem with my billing and was quite frustrated when I called. Spoke with the supervisor her name was Elizabeth. She was very helpful very understanding and helped me with every question I had ! She is amazing !

Ricky is an excellent personal trainer. Very unfortunate however that most of the time he is taken by clients as I’ve seen when I sometimes work out. I rarely can find time to get a session in with him. Overall planet fitness isn’t bad either because they got a lot more varieties stuff compared to other planet fitnesses

The new overnight guy is very professional, helpful, and nice. Open 24 hours on Monday through Thursday, which is a plus because It's nice to be able to go late at night to work out or during the daytime. They close at 9 pm on Fridays, and they open 6 am - 7 pm on Saturday and Sunday. Plenty of parking. Showers and lockers to use along with tanning beds, hydro massage tables, and massage chairs for Black Card members.