Club Pilates in Burlington

If I could give zero stars, I would. I initially enjoyed taking classes here, but unfortunately, this studio only cares about taking your money. Their schedule is not flexible at all. Don’t be fooled by the free initial classes they use that to rope you into ongoing payments. I tried to freeze my account due to personal and medical reasons, but they charged me for that, and then added a reactivation fee on top of it. When I called to terminate my account, they wanted to charge me $265. It’s ridiculous. Customer service is terrible. Even when I was still a member, they would cancel or reschedule classes last minute due to weather, and it was nearly impossible to rebook because the classes are always full. They keep signing up new members, but don’t have the capacity to accommodate everyone. You’ll be the one constantly adjusting your schedule for them. This is by far the worst studio I’ve ever joined. Don’t fall for it. Save your money and go somewhere that values their clients.

I would not recommend this place to anyone at all. I had the most horrible experience canceling my membership with them due to my back pain. First, they told me that I cannot cancel my account since my account was frozen therefore I have to reactivate a month before then I can cancel - this is when I am laying in bed cannot even walk Then they told me I can send a doctor note so they will cancel - I send my doctor note, they told me that my doctor did not say I cannot pilate anymore, therefore they cannot cancel it. I asked: You mean my doctor has to say I cannot pilate forever permanently?? the manager said Yes. This is beyond ridiculous at this point. But after I sent the note, they canceled all my leftover credits but still not canceling my membership. So if you do not want to pay forever, do not start a membership with them.

First time trying Pilates, and my intro lesson here was terrific. Caitlin checked me in efficiently and got me non-skid socks without making me feel like a clueless newbie, and Kristen's instruction and specific form coaching for me were clear, friendly, and effective. Felt the benefit in my muscles, but was never in any danger of injury. Great time!

Love this studio!!! There are enough variety in class offerings and instructors to keep it interesting. I can honestly say I'm addicted and my posture and flexibility has improved greatly!

Club Pilates has changed my life. All the staff are so kind and helpful. The instructors are absolutely amazing as well. I couldn’t imagine life without Club Pilates. LIVE, LAUGH and do PILATES! XO

I simply love Club Pilates in Burlington! I moved back to Massachusetts in the spring and was looking for a new pilates studio. I tried Club Pilates and joined to go 4x per month to see how I liked it and in just a few weeks I switched to unlimited. The staff is amazing! Go Bella! And I love so many of the teachers ( Bethany, Samantha, Katie, Ahram, Maddie, Brenda, Karen, Joanna,,etc.) Such great teachers I know I'm forgetting some names. If your l you're wanting to give it a try, they have a free intro class that you can try. So glad I joined Club Pilates Burlington! Thanks for everything!

Club Pilates is the best!! I felt at home the moment I walked in. It was my first time there, the staff was great, very detailed and made my first visit memorable. The instructor was also great. That was my first Pilates class ever and I absolutely love it. Can't wait for my next class. I highly recommend this place, you will not regret it.

This specific location studio staff are not helping customers. They just want your money. The initial trial class looks nice and everyone so warm-hearted. However, once you signed in, things changed. The staff customers e.g. one rep told customer the studio will be closed for that day soon(to push the customer to buy the membership), but later it turns out the studio is open for rest of the day. They mislead you can use any chain studio but they don’t tell you only the most expensive membership plan can have this option on purpose.