Neurologic Optimal Wellness in Agawam

I have to say that the issue that brought me to Neurologic Optimal Wellness Physical Therapy has greatly improved thanks to Dr. Katrina and Dr. Lilia. They have both helped me so much, with taking care of my main issue and in helping with my balance issues. I was given a program to follow at home with several exercises that were shown to me in my weekly sessions. Thank you once again to Dr. Katrina and Dr. Lilia.

Dr. Banks has helped me make great strides in recovering from the stroke I had in mid-August which left me temporarily paralyzed on my right side. Her "train the brain" approach has allowed me to begin walking again with the aid of a walker and to regain use of my right arm. I have no doubt that with her assistance, I will be walking without the aid of a walker or a cane soon! I look forward to my 3x weekly sessions with her as she has a professional yet friendly approach to what she does, which keeps me motivated to get back to normal. I would highly recommend Dr. Banks to anyone looking for an approach to their physical therapy that focuses on the brain and not just the same old orthopedic approach used by most PT's.

OMG, I am so glad WE found YOU! Before working with Dr. Banks both feeling pretty hopeless. I was struggling with falls and balance. For my husband he had to relearn to walk properly after 2 failed foot surgeries that left him in excruciating pain. We are both happy to report that due to the care we are receiving from Dr. Banks and her teams one on one care WE are both seeing daily improvements! The private one on one is so important. From the moment we started our treatment plan, we were confident that we found a practice that would key in helping us achieve our retirement goals! Dr. Banks goes above and beyond to individualize a treatment plan, even going so far as to partner with a company to make a device to monitor one’s gait and balance when not in treatment. Thank you Neurologic Optimal Wellness Physical Therapy. Fondly, Gary and Debi Dakers

Top notch! Repeated knee injuries kept me from playing tennis and working out as much as I wanted to. After two months of going to NOW PT, I am now back to to doing everything I want! Dr. Banks was awesome to work with. She takes the time to fully examine your issue and listen to your goals. And she makes treatment sessions fun! A+ experience!

Dr. Banks and her team at NOW PT are a phenomenal group of caring and energetic people who truly care about their patients. Their depth of knowledge in current practices and advances in the world of neurologic physical therapy is amazing and they apply them in a way that is engaging and motivating. I feel so lucky to have the opportunity to work with them as I make my way back from viral encephalitis and I am seeing functional progress in my everyday life. Thank you, Dr, Banks! Kathy LeBlanc

The experience has been fabulous. The improvements that my brother has made as a result of a stroke are very obvious and encouraging. It is and will continue to be a positive experience for him and his wife😀

(should be a 10 star review) I can’t say enough about NOW PT!!! I’m so grateful that my neurologist made a referral for gait & balance training. NOW PT’s kindness and professionalism started with an initial phone call from Anissa, the Office Manager. She’s absolutely amazing! Talking with her over the phone put me at ease right from the start! When I met Dr Banks for my evaluation appt. she asked me many different things, but I was so touched when she asked what I would like to get back to doing. It was so clear that she saw me as a WHOLE person, not just someone that needed a specific therapy approach. And that is really hard to find! With each appt, she takes time to meet you where your at and gives you tools to get back to functional living. I arrived with little stamina and strength, was recovering from long COVID, and had a frozen shoulder - all while having a rare neurological disorder. I really thought I had plateaued in my recovery. But little did I know, I had only just begun. Because of my treatment plan, I’ve become steadier, stronger, trip less and have increased stamina. Dr Banks even helped me evaluate the seat position in my car, and she taught me how to safely get myself up off the floor. Because she believed in my physical capabilities, I was slowly able to believe in them again myself! When I graduated from my gait training/balance program, I continued on with a straight physical therapy program for the frozen shoulder. Because I couldn’t imagine going anywhere else, I chose to stay with NOW PT when an insurance change meant it would be out-of-network costs. Office Manager Anissa to the rescue, to help me navigate it all! Very recently, I’ve had an opportunity to work with Alanna. The transition to working with her has been an easy one. She’s a very knowledgeable and skillful therapist. She’s a great addition to the team! Thank you Dr Banks, Anissa and Alanna…. for helping to give this gal back her life!!

Dr. Katrina Banks is the best Physical Therapist I have ever gone to. I was so impressed with her professional service. She takes her time and doesn’t cut corners. My vitals are taken at every visit. I received one on one care and the aromatherapy in the space is amazing. I’m so happy I found her. Dr. Banks and her staff are too notch.